The recent launch of 13 new Multi-Modal Transport System (MMTS) services between Secunderabad and Medchal has not been well received due to a lack of awareness of the schedules at various stations along the route. Passengers are calling for the services to be extended to Lingampally and some have suggested running two trains directly from Medchal to Lingampally in the morning and evening at convenient times for employees.
Many daily passengers have complained that only a few people are taking advantage of these services due to a lack of planning foresight and because the trains only operate until Secunderabad from Medchal, causing many to miss their trains. B T Srinivasan, General Secretary of the Federation of Resident Welfare Associations in Malkajgiri, believes it would be better if SCR extends the train services up to Lingampally.
Passenger Suresh had missed the Medchal to Secunderabad train at Bolarum Railway Station because he was not aware of the exact arrival and departure time of the train. He suggested that SCR should provide clear publicity regarding the new MMTS services. Another passenger waiting for a train at Secunderabad Railway Station agreed and said it would be better if SCR extended the service up to Lingampally so they would not have to get down at Secunderabad Railway Station and board another MMTS train.
Noor, General Secretary of the Suburban Train & Bus Travellers Association, said that passengers in the northern part of the section are happy with the MMTS train services from Secunderabad to Medchal and back. However, they desire trains to Hitech City/Lingampally, which are not currently available. Noor suggested that it would be better if SCR runs two trains directly from Medchal to Lingampally and back in the morning and evening at convenient times for employees. Additionally, printing train timings for MMTS services would be helpful.
SCR officials did not respond to questions about the patronage of MMTS services. Currently, there are 86 services being operated daily to meet the suburban travel needs of the twin cities along with the 13 MMTS services that were recently launched.