RTA solutions opt for a throw as technological problem strikes web servers

Hyderabad: With no upgradation of web servers in the State Transport division, drivers at the RTA workplaces throughout the city are encountering troubles in transport-related solutions as a result of web server troubles. The technological problem is continuing all on the internet solutions of the division, as a result of which candidates are required to wait on lengthy hrs in lines up as well as return back.

On Wednesday numerous customers, that followed reserving their ports for their driving permit as well as various other transport-related solutions to the RTA workplaces, needed to wait as well as return as the web servers were down. This is not the very first time, the division is encountering web server- relevant problems. Such troubles are happening in workplaces 2-3 days in a week.

The division takes pride in on the internet solutions, consisting of LLR, driving permit, enrollment of automobiles, revivals, port reservations. For each solution, candidates would certainly be obtaining OTP (single password) on their telephone number as well as need to spend for solution online. Due to web server problems all solutions are being stopped for hrs, as the candidates are not obtaining OTPs as well as are unable to pay. They are required to wait as well as return without finishing the job. They are encountering troubles as they need to once more reserve a brand-new port, make added settlements, as well as also added fines.

According to the Telangana Auto as well as Motor Welfare Union basic assistant M Dayanand, without any upgradation in web servers from two-II to tier-III, the division solutions are encountering technological troubles.

“After the manual service, in 2000 the department had upgraded its services to online with a tier-II system. In 2010 it upgraded the services to tier-III, but the online services are still being used by the department as per tier-II server. The department has to upgrade the server to solve the server problems,” statedDayanand

An university student at the RTA workplace stated, “without attending my college I have been waiting here from 10 am for my learner’s licence, but due to server problems I will have to come back again next day, by taking a new slot and making extra payment.”

Shaik Sarwar stated, “I came to the RTA office to know the formalities to apply for a driving licence for my son. The officials told me to opt for the online procedure. But the online service is testing my patience by forcing us to fill the application several times. As you can see the server is down.”

Another candidate, Sathi Reddy, stated authorities had actually not troubled to have a back-up center in instance of technological grabs. It would certainly be smart, if they intend a back-up web server.”

Dayanand stated RTA gathers service fee at the time of reserving the port; however when it is incapable to give solutions why it is billing.