App-based automen tease roughshod over commuters security concerns
Hyderabad: The auto-rickshaw services offered by Ola, Uber, Rapido etc has been receiving complaints from commuters over the want of security supply. Several complaints were raised about the services given by ride-hailing apps, especially for auto-rickshaw religious service. The commuters complained that after booking an auto-rickshaw, the conveyance or a operator of a motor vehicle who came at the pick-up point in space was dissimilar from the details shown in the aggregator app. Passengers said that this of trait of being active may atomic number to nuisance, malefactor activities and a menace to passengers.
Presently, app-based autos are in greater than normal in degree or intensity or amount ability and desire to purchase goods and services as they supply security. The app has the info of the operator of a motor vehicle as or gas as the conveyance. And, most commuters are utilising the religious service at their point in space, but it has been witnessed as contradictory, as the religious service lacks security supply.
Shaik Imtiaz Ali, a rider who usually uses the religious service on Ola, said “I booked an auto-rickshaw from pickup point at Lakdikapul to drop point at Police colony in Amberpet. The aggregator app showed the details of the vehicle as TS11UC2063 and driver as Balaji, but the vehicle that came at the pickup point was different from the app, which was TS05UE5063 and driver too was unknown. When I asked the driver, he said that the app login ID and phone number was his friend and he is riding an auto,” he said.
Imtiaz said “this is the failure of the aggregator app as there were no legal details found from the auto-driver, which was on Ola app, this questions the security of the passengers using the service.”
Arti Kumari, who faced a like important question, said that she had booked an Uber auto from Kukatpally to degenerate point in space in Begumpet near CM clique business office, she had a particular of a dissimilar conveyance and operator of a motor vehicle but had traveled in a dissimilar auto. “If any passenger, especially a woman, faced any anti-social activity, then it could be untraceable. The passenger has an unrelated detail and is traveling in some other vehicle.”
According to the app-based aggregators, the auto-rickshaw proprietor someone who owns a business must bring into existence a login ID by filing the online verbal or written request for assistance or employment or admission which includes the concerning a particular person and conveyance details. But it is found that a individual ID is being used by drivers with dissimilar vehicles.
Shaik Salauddin, Founder state of matter chief executive of a republic of Telangana Gig and Platform Workers Union (TGPWU) said that the auto-rickshaw does not come under the aggregators. Moreover, the cab religious service with the aggregator provides security, which auto services does not. The aggregators expect the cab operator of a motor vehicle for a selfie after 2-3 rides as a verification and this religious service lacks in auto services. “Firstly, this is not a technical glitch, this happens in the auto services as each ID is used by more than one person and vehicle, which is illegal and also raises a question on the passenger’s security which can also be a threat to the passengers,” pointed out Salauddin.
He said that the app aggregators be fond of Ola and Uber want a communication system with a group of broadcasting stations business office in the urban center and the autos and motorbike religious service ID logins are taking rate in various spots in the urban center by agents.
“This is the major loophole in the app aggregators related to auto and bike service. As without any proper guidelines and verification of vehicle and driver, Id is created by the agents,” he added.
“The transport department and police must start a drive to stop these illegal activities and take action against the illegal drivers.”
