
Hyderabad: People deal with challenges in key seva kendras

Hyderabad: Unmindful of the sufferings encountered by individuals, the majority of key seva kendras (PSK) in the city are supposedly running without appropriate plans intended to supply succour to people, specifically elders, approaching them to obtain their job done after scheduling on the internet ports.
Frequent technological problems bring about postpone or termination of ports, no appropriate seats as well as absence of car parking center are couple of problems which totally daunt individuals at the kendras. Cherry on the top is the unwanted challans being put by the Traffic Police for car parking automobiles on roadways as the majority of PSKs do not have adequate area for car parking.
Similar is the circumstance at Tolichowki PSK, which is one amongst the 6 such centers after Ameerpet, Begumpet, Nizamabad, Karimnagr as well as Tirupati, which are under the Regional Passport Office (RPO),Hyderabad
It is located that most individuals, specifically elderly people coming close to the PSK at Tolichowki are required to await numerous hrs on walkway outside under open skies at once when seasonal showers are happening often.
Disappointed with the method the PSKs are run in the city particularly in Tolichowki, Asif Hussain Sohail, a neighborhood lobbyist claimed, “recently, an issue of server breakdown left hundreds of applicants unnerved. They later held a sit-in before the PSK protest cancellation of their slots which were secured after waiting for over a month.”
More so, he claimed, individuals, specifically elderly people, were required to wait on the road as a result of absence of appropriate area readily available at PSK. Also, the center does not have appropriate car parking to promote individuals coming close to the centre.
“The traffic challans for parking vehicles on roads near the PSK comes much to the chagrin of the public,” he described.
“After privatization of passport services, the quantum of suffering and hardships to the public should have been curtailed. However, people are facing much more inconvenience than earlier at the PSKs in the city, specially at Tolichowki, where messy state of affairs are common. No proper facilities are available inside or outside, to say the least. It is quite strange to see how the PSKs get approved without proper rudimentary facilities like proper parking, seating arrangements,” said Abrar, an additional homeowner.