Bank of Baroda Opens New Phygital Branch in New Delhi
Hyderabad: Bank of Baroda has opened a new phygital branch on Parliament Street in New Delhi.
This branch combines both physical and digital services to improve customer experience. It allows customers to use self-service options while also getting help from bank staff when needed.
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The new branch includes self-service kiosks, a video contact center for non-financial services, and universal service desks for in-person assistance. These features aim to make banking more convenient and efficient for customers.
