The government can use ChatGPT to fix IT problems instead of hiring outside help. Some state and local governments are looking into using AI tools like ChatGPT to improve their digital services. ChatGPT is an advanced type of AI that can change the way governments communicate with their citizens.
Los Angeles is already using AI-powered chatbots to give people real-time traffic updates and help them plan their routes. This has made their transportation system more efficient and reduced traffic congestion. However, there’s a risk that sensitive government data could be shared with unspecified third parties if a government employee accidentally shares it with the chatbot.
There are also legal and ethical concerns about using AI for government services, such as privacy concerns and the possibility that AI could replace human jobs.
