Hyderabad: The Chairman and Managing Director of Southern Power Distribution Company of Telangana Limited (TGSPDCL), Musharraf Faruqui, has urged electricity consumers to report any corruption they encounter. If a staff member or officer demands a bribe, consumers can call 040-2345 4884 or 7680901912 to file a complaint. Special arrangements have been made in his office to handle these complaints. Consumers can also send their complaints through WhatsApp.
The company is dedicated to providing high-quality services to its customers, following strict standards. However, some employees have engaged in corrupt practices, which hurts the company’s reputation. To tackle this issue, TGSPDCL has set up a direct system for receiving and addressing complaints from consumers, aiming to stop such irregularities.
Faruqui also highlighted that the company offers many services online through its website and mobile app. Customers can apply for new service connections, request category changes, transfer service titles, and correct billing issues without needing to visit the office. “Any inconvenience caused to consumers or negligence in duty will not be tolerated,” said the CMD.
