In recent times, Uber’s package delivery service has come under fire as customers express growing concerns over the safety and reliability of their deliveries. The latest in a series of alarming incidents occurred when a customer reported the theft of goods worth Rs. 10,000 by an Uber delivery person.
According to the customer, the delivery person accepted the package, only to cancel the ride shortly after and disappear by switching off their mobile phone. This left the customer stranded and helpless, with no way to contact the driver or recover the stolen goods.
When the customer reached out to Uber’s support team for assistance, the response was far from satisfactory. Rather than taking immediate action or offering compensation, Uber advised the customer to file a First Information Report (FIR) with the local police, essentially washing their hands of the situation. This lack of accountability has left many users frustrated and questioning the trustworthiness of Uber’s delivery services.
The incident has sparked outrage on social media, with many customers sharing their own negative experiences and urging others to avoid using Uber for package deliveries. The common sentiment is that Uber’s support system is inadequate in dealing with such critical issues, leaving customers vulnerable to theft and fraud.
This incident is just one example of a growing trend of complaints against Uber’s package delivery service. As more customers report similar experiences, the company faces increasing pressure to improve its security measures and provide better support for affected users.
In light of these events, many are now reconsidering their choice of delivery services, opting for more secure and reliable alternatives. For those who continue to use Uber’s package delivery, the advice is clear: proceed with caution, and be prepared for a potential lack of support in the event of an issue.
