Hyderabad: People using cabs and auto-rickshaws in India are facing difficulties due to recent changes in regulations under the Motor Vehicle Aggregator Guidelines 2025. These changes, approved by the central government, were meant to make the system clearer and more predictable for both passengers and drivers.
While the new rules aim to create a stable environment based on supply and demand, passengers are experiencing higher costs. Drivers aren’t pleased either, as they feel the rules benefit the aggregators more.
Key issues include inconsistent fare regulations and unchecked surge pricing, which negatively impact both passengers and drivers nationwide.
K Sridhar, an accountant from Naryanaguda, expressed frustration over rising ride costs. He mentioned that rides have become expensive, even during non-peak times, making it hard to budget for important trips.
Sridhar explained that traditionally, peak hours were between 7 AM and 10 AM, and in the evenings from 5 PM to 9 PM, when most people commute to work or school. However, from August 13 to 15, he faced high fares of over Rs 100 for short 4 to 5 km trips, regardless of the time. Auto drivers attributed this increase to festival days.
