Hyderabad has seen a notable reduction in cyber crime incidents. From January to April 2025, Telangana experienced an 11% drop in financial cyber crime complaints compared to the same months in 2024. The total financial loss from cyber crimes also decreased by 19%, reflecting a significant improvement from the last quarter of 2024.
The Telangana Cyber Security Bureau (TGCSB) highlighted these achievements, noting a rise in the recovery of lost funds from 13% in 2024 to 16% in 2025. Shikha Goel, the TGCSB director, attributed these results to better handling of complaints and effective collaboration with banks and other platforms.
The success is largely due to public awareness campaigns, proactive investigations, and strategic operations utilizing data analytics. While Telangana saw a decrease in cyber crime, complaints across India rose by 28% during the same timeframe.
Preliminary data suggests that both the volume of complaints and financial losses continued to decline in May 2025 compared to May 2024. There was an increase in FIRs from 6,763 in 2024 to 7,575 in 2025, raising the conversion rate from 18% to 19%. Arrests also increased significantly, with 626 individuals apprehended in 2025, up from 230 in early 2024.
The TGCSB improved its processes by enhancing coordination with district police and using data-driven tracking. This led to quicker actions against cyber criminals and more closed cases. Extensive awareness campaigns helped reduce crimes related to digital scams, investment frauds, and OTP-based offenses.
The introduction of the 1930 Chatbot and an upgraded IVR system reduced the time to report incidents from six to seven minutes to under three minutes. This faster reporting ensures fraudulent transactions are frozen quickly during the crucial initial period.
Mass outreach efforts included caller tunes, posters, workshops in schools and colleges, and district training programs. The SHIELD 2025 cyber security conclave brought together law enforcement, tech companies, and regulators to address new cyber threats.
Real-time collaboration with banks and service providers improved fraud detection and blocking of transactions. Goel emphasized the use of data-driven and technology-supported methods to identify cybercrime hotspots, resulting in successful operations both within and outside the state. Advanced tools like digital profiling and OSINT are used to help enforcement teams efficiently identify and arrest cyber criminals. Joint operation teams have been established to execute interstate warrants, enhancing tracking and resolution capabilities.
