The second edition of the ISB Healthcare 4.0 Summit took place in Hyderabad. The summit provided a platform for key stakeholders to discuss emerging trends and their early use cases in improving health outcomes. Professor Madan Pillutla, the dean of ISB, emphasized the importance of health research and education in his inaugural address. He stated that ISB’s Max Institute of Healthcare Management is actively applying management principles in healthcare settings to create new care models and inform policy and decision-making.
B C Patnaik, a member of the Insurance Regulatory and Development Authority of India (IRDAI), spoke at the summit and highlighted the significant contributions of the health insurance ecosystem. He mentioned that over 41,000 hospitals in India are ready to provide cash-free health insurance benefits. Patnaik also expressed his belief that India’s large younger population and growing affluence will contribute greatly to achieving the goal of “insurance for all.”
Professor Sarang Deo, the deputy dean of ISB and Executive Director of ISB- MIHM, contextualized the conference by discussing the integration of management principles into healthcare environments. He explained that the summit focused on connecting financial strategies to health outcomes, decentralized care models enhanced by technology, and addressing the burden of non-communicable diseases (NCDs) and lifestyle-related ailments.
Dr Nachiket Mor, a health expert and visiting faculty at The Banyan Academy of Leadership in Mental Health, moderated a panel discussion at the summit. He acknowledged India’s progress in healthcare but also pointed out challenges that still need to be addressed. Mor mentioned that states like Bihar and UP have not fully addressed maternal and child mortality burdens, while Kerala faces a rapidly rising burden of unmanaged diabetes and hypertension. He stressed the need to redesign service delivery and financing models to tackle these issues.
